We typically respond within 24 hours, Monday–Friday.
📧 Email: contact@vitrexpro.com
🚚 Order tracking: Check the link in your confirmation email.
🛡️ Returns: 90-day guarantee — see our Refund Policy.
🏢 Company: Hello Network LLC, Wyoming, United States.
Where is my order?
Check your confirmation email for a tracking link. Orders ship within 1–2 business days and arrive in 3–7 days.
How do I return my order?
Email us within 90 days with your order number. We handle everything — no questions asked.
My item arrived damaged — what now?
Send us a photo within 7 days. We'll send a replacement or full refund immediately, no return needed.
Do you ship internationally?
Yes — we ship to the US, UK, EU, and Australia with free shipping on all orders.
